Billing & Insurance

Health Insurance

Alivio Medical center accepts Illinois Medicaid, Medicaid Managed Care Plans, Medicare, private commercial and Marketplace (Affordable Care Act) insurance plans. If you do not have insurance, our Benefits Enrollment Counselors can guide you through application/renewal assistance process at our Pilsen Satellite Senior Center at Casa Maravilla.

Patients who do not qualify for these programs can receive a medical visit for as little as $30 using our sliding scale, which is based on income and family size.

For patients with an HMO, an Alivio provider must be your assigned PCP to be seen at the clinic.

Insurance Plans

We accept several insurance plans. If you have any questions about our accepted insurance plans, please call our Billing Department at 773-254-1400, after selecting your language, press prompt #2.

Income Level	B	C	D	E	F
Family Size	Income Threshold
1	15,060	18,825	22,590	26,355	30,120
2	20,440	25,550	30,660	35,770	40,880
3	25,820	32,275	38,730	45,185	51,640
4	31,200	39,000	46,800	54,600	62,400
5	36,580	45,725	54,870	64,015	73,160
6	41,960	52,450	62,940	73,430	83,920
7	47,340	59,175	71,010	82,845	94,680
8	52,720	65,900	79,080	92,260	105,440
9	58,100	72,625	87,150	101,675	116,200
10	63,480	79,350	95,220	111,090	126,960
For each household with 8 or more family members, add	5,380	6,725	8,070	9,415	10,760
Medical	30	38	45	53	60
BH	5	6	8	9	10
Oral Health Visits	35	44	53	61	70

Sliding fee scale based on 2024 federal poverty guidelines.

Payment Options

Many of us face challenging decisions every day but choosing between basic needs and health care should not be one of them. Studies have shown that preventive health screenings and health consultations in primary care increase life expectancy. As a Federally Qualified Health Center, AMC’s sliding fee scale program ensures patients who may not have normal access to health care, either because of distance or economics or who are uninsured or with limited insurance, have access to preventive check-ups in a cost-effective way improving patients access to living healthier lives.

Patients looking to apply for the Sliding Scale Eligibility application will need to show proof of annual income and family size.

While we are committed to providing affordable care for all our patients, payment is still expected at the time of service, by cash, check or Visa/Mastercard/Amex. Not having payment at the time of service may result in your appointment being rescheduled.

Patients who have completed a Sliding Scale application, submitted income verification documentation, and found to be eligible for discount will be charged according to the sliding fee scale discount and nominal fee, as applicable.

Patients qualifying for a sliding scale discount will be expected to pay an affordable nominal fee at the time services are rendered. This payment will cover all charges incurred as part of a single visit, including ancillary services, such as those received from the laboratory, or radiology. This payment does cover the cost of pharmaceuticals, or dental services.

Limitations include the following:

Payments are not collected for lab-only or nurse-only visits. Patients will receive a bill for these services from the provider of these services.
This sliding fee scale applies to patients who are uninsured or underinsured.
Insured patients are asked to provide income information for sliding fee scale eligibility and will be asked to pay their insurance co-pay, and your insurance will be billed for services. If there are any charges not covered by insurance, your eligible sliding fee scale discount is applied to your balance.
The sliding fee scale and nominal fee will apply to patients without health insurance who do not qualify for Medicaid and Marketplace insurance plans.

Learn more about your right to receiving a Good Faith Estimate.